Rakuten-owned Viber has taken a significant step forward by introducing a novel feature: chat folders. These custom folders, designed to enhance user experience and streamline communication, are now an integral part of the Viber experience following the latest update on both Android and iOS devices. This blog news delves into the functionalities and implications of Viber’s chat folders, offering a comprehensive overview of its features and benefits. The latest news release reveals that Viber adds chat folders for benefit of users.
At its core, chat folders on Viber offer users the ability to categorize and organize their conversations into distinct groups, tailored to individual preferences and communication needs. By creating separate chat folders for various types of interactions – be it with family members, colleagues, friends, or other groups – users can ensure that their chats remain neatly compartmentalized and easily accessible. This segmentation fosters clarity and efficiency, ensuring that work-related discussions are kept separate from personal conversations, thus avoiding any potential mix-ups or confusion.
Although the concept of chat folders is not entirely novel, with several messaging apps like Telegram already integrating similar features, Viber’s venture into this territory underscores its commitment to staying ahead of the curve and catering to user demands. As per the official press release by Rakuten, Viber users can create up to five chat folders, each customizable with unique names to reflect the nature of the conversations housed within them. Complementing these folders is an ‘All’ tab, where users can access all their chats, including those organized into custom folders, providing a comprehensive overview of their messaging activity.
The implementation of chat folders is designed to be intuitive and user-friendly, with folders appearing as distinct chips at the top of the Chats screen. Users can effortlessly switch between folders by swiping left or right, or by directly tapping on a chip to navigate to a specific folder. Notably, Viber allows users to assign the same chat to multiple folders, enabling flexibility in organizing conversations that may belong to multiple categories. This feature proves invaluable in scenarios where a contact serves dual roles, such as being both a friend and a colleague, allowing seamless integration across diverse communication contexts.
Moreover, chat folders extend beyond individual conversations to encompass group chats, channels, and communities, offering a holistic approach to organizing all forms of interactions within the app. This inclusivity ensures that users can efficiently manage and access various types of conversations, enhancing the overall user experience and efficiency of communication on the platform.
The availability of chat folders on Viber, starting from version 22.0 and above, marks a significant milestone in the app’s evolution, empowering users with a robust organizational tool to enhance their messaging experience. With a seamless introduction of this feature on the home screen, provided users have more than ten chats on Viber, and easy accessibility through the ‘Manage Folders’ option in the main chat screen, Viber has strived to make the adoption of chat folders a seamless and user-centric process.